1001 Privacy Policy — Protection of Malaysian Users' Information
This privacy policy explains how 1001 collects, uses, stores and protects your personal information as a user of our platform in Malaysia. We are committed to safeguarding your privacy in full accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.
Effective Date: 1 January 2026
What Information Do We Collect?
When you use the 1001 platform, we collect several categories of information to ensure the service runs smoothly and securely. The information we collect includes:
Account & Identity Information
- Your full name, email address and phone number provided during registration.
- Date of birth for age verification (18 years and above).
- Identity verification documents if required for the KYC (know your customer) process.
Device and Browser Information
- IP address, browser type, operating system and device model used.
- Approximate location data based on IP address to verify access from Malaysia.
- Activity logs such as pages visited, access times, and actions taken within the platform.
Payment Information in MYR
- Deposit and withdrawal transaction details including payment method, amount in MYR and transaction timestamp.
- We do not store credit or debit card numbers directly — all payment processing is handled through secure third-party payment gateways.
How Is This Information Used?
1001 uses the information collected solely for legitimate purposes directly related to the provision of platform services. The primary purposes for which information is used are:
- Account management: Processing your registration, identity verification, login, and account settings management.
- Transaction processing: Facilitating deposits, withdrawals and transaction records in MYR accurately and securely.
- Platform security: Detecting and preventing fraud, multi-account usage, money laundering and suspicious activity.
- Customer support: Resolving enquiries, complaints, and technical support requests more efficiently.
- Platform enhancements: Analysing usage patterns to improve the interface, speed, and overall user experience.
- Service communications: Sending important notifications related to your account, transactions or changes to platform policies.
1001 will not use your information for third-party marketing purposes without your explicit consent.
Cookies and Tracking Technologies
Platform 1001 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. We use several types of cookies:
- Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies: Collecting anonymised data on how users interact with the platform to help us make improvements.
- Functional cookies: Storing user preferences such as language and display settings to deliver a more personalised experience.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 1001 platform. By continuing to use the platform, you consent to the use of cookies as described above.
Data Storage and Security Measures
The security of your personal data is 1001's top priority. We implement a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or destruction.
Technical Measures Implemented
- SSL/TLS encryption for all communications between users' devices and our servers.
- Passwords are stored using a one-way hashing method that cannot be reversed to its original form.
- Continuous security monitoring and automated intrusion detection systems.
- Access to sensitive user data is restricted to staff who require it for service purposes only.
Data Retention Period
Your personal information is retained for as long as your account is active or as needed to provide the service. Following account closure, we may retain transaction records and related information for the period required under Malaysian law, particularly for financial compliance and fraud prevention purposes.
User Rights & Information Sharing
Your Rights as a User
As a 1001 platform user in Malaysia, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete information in your account.
- Right to Erasure: Under certain circumstances, you may request that we erase your personal data, subject to legal obligations that may prevent immediate deletion.
- Right to Withdraw Consent: You may withdraw consent for data processing at any time, though this may affect our ability to provide the service.
Third-Party Sharing
1001 does not sell or rent users' personal data to any third party for marketing purposes. We may share limited information with:
- Payment service providers for processing transactions in MYR securely.
- Technology service providers who help operate the platform, subject to strict confidentiality agreements.
- Malaysian government authorities where required by law or court order.
Any data sharing is done on a minimum-necessary basis and strictly for the purposes stated above.
Policy Changes and How to Contact Us
1001 reserves the right to update this privacy policy from time to time. Users will be notified of any significant changes via the platform or email. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
For any enquiries, data access requests or privacy-related complaints, please contact the 1001 support team by email: [email protected]. You may also refer to the Frequently Asked Questions for more information on how we handle user data.
Your Data Is Safe — Start Enjoying Platform 1001
We are committed to protecting the privacy of every Malaysian user on the 1001 platform. Register with confidence and start exploring a safe, responsible and enjoyable digital entertainment experience.